Privacy Policy

This Privacy Policy explains how Model Train Tracker(“we,” “us,” or “our”) collects, uses, and protects information when you visit this website or use the app at app.modeltraintracker.com.

Information we collect

• Account information you provide when you sign up, such as your name and email address.
• Collection data you add to the app, such as items, photos, and notes.
• Usage data collected through privacy-friendly, cookieless analytics to understand site performance.
• Messages you send us through the contact form or by email.

How we use information

• To provide, maintain, and improve the product.
• To respond to your questions and support requests.
• To calculate and display market values for catalog items.
• To process payments for paid plans.
• To keep the service secure and prevent abuse.

How we share information

We do not sell your personal information. We share data only with trusted service providers who help us operate the product — such as cloud hosting, analytics, email delivery, and payment processing — and only to the extent needed to provide the service. We may also disclose information where required by law or to protect our rights, our users, or the public.

Analytics & cookies

This marketing site uses privacy-friendly analytics that do not set advertising cookies or track you across sites. Because no non-essential cookies are used, no cookie consent banner is required.

Data security

We use industry-standard safeguards — including encryption in transit, access controls, and regular backups — to help protect your information. No method of transmission or storage is completely secure, but we work to keep your data safe and to notify you of any breach as required by law.

Data retention

We retain your data for as long as your account is active or as needed to provide the service, and delete it on request as described below.

Your rights (GDPR & similar laws)

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. You can export or delete your collection data at any time from within the app, or contact us to exercise these rights. We are based in the United States, and where your data is transferred internationally we rely on appropriate safeguards for that transfer.

Children’s privacy

Model Train Tracker is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us personal data, contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above, and we will communicate significant changes through the site or app.

Contact

Questions about this policy? Email sales [at] modeltraintracker.com.